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Blackbaud Award Management

Blackbaud Award Management
Formerly AcademicWorks

Overview

What is Blackbaud Award Management?

Blackbaud Award Management is a solution that aims to transform institutions' student awards programs and revolutionize donor stewardship practices. Built for higher education institutions of all types and sizes, this cloud-based solution is designed to serve as a catalyst to…

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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

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Pricing

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What is Blackbaud Award Management?

Blackbaud Award Management is a solution that aims to transform institutions' student awards programs and revolutionize donor stewardship practices. Built for higher education institutions of all types and sizes, this cloud-based solution is designed to serve as a catalyst to improve student access…

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  • No setup fee

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  • Premium Consulting/Integration Services

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SmarterSelect creates, manages, analyzes and evaluates online applications for the private and public sector. This application management system is designed for scholarships, grants and awards. SmartSelect, chosen by over 1,500,000 users for over 40,000 programs, was started in 2007 and is…

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Product Details

What is Blackbaud Award Management?

Blackbaud Award Management is a solution that aims to transform institutions' student awards programs and revolutionize donor stewardship practices. Built for higher education institutions of all types and sizes, this cloud-based solution is designed to serve as a catalyst to improve student access to awards and scholarship funds, create impactful stewardship practices, and enhance cross-functional visibility throughout the scholarship process.

Blackbaud Award Management Competitors

Blackbaud Award Management Technical Details

Operating SystemsUnspecified
Mobile ApplicationNo
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Reviews and Ratings

(17)

Attribute Ratings

Reviews

(1-3 of 3)
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Ashley Milton | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User
Incentivized
At my institution, we are using Blackbaud Award Management across all 16 colleges and independent departments to manage our scholarship awards process. After being audited about 2 years ago, we were informed that we were not doing a good job allocating the scholarships we had at the university. The Foundation set out to find a product that would allow us the ability to award every scholarship in our portfolio with ease. My college awards the highest dollar amount out of this system and the largest number of awards, so we were particularly interested in how it worked and made our lives easier when awarding nearly $600,000 to 220+ students.
  • This platform integrates our current university image, so students are not confused when they open the page. It was completely customizable so it had the same look and feel as our own university websites, which helps when switching to a new platform.
  • This system automatically matches students to scholarship opportunities based on their existing data in the university system! This saved us a TON of time from having to individually look at student records and manually match them to scholarships across our colleges and units.
  • We have had a few cases where we awarded a student a scholarship out of a single fund, and then later decided to increase that scholarship. Unfortunately, once a student has been assigned to a fund, we can't re-assign them or increase their amount - so we've had to clone opportunities in order to increase funds. This has been a headache when it comes to post-acceptance, because it prompts the student to complete the post-acceptance again as if it were a new award.
  • With cloning opportunities, we are unable to rename the opportunity so it stands out. For instance, if I want to clone an opportunity so I can award the same student an additional amount, I have to "guess" on the drop down menu because the name of the opportunity is exactly the same as the original. It would be great if the dropdown menu gave some additional context into whether it was a cloned opportunity, which aid year it correlates to, etc.
This system has all the intentions of being fantastic. It is a great system if you have scholarships that are blindly rated or scored, or if you have multiple users with a few scholarships each. However, as a college with hundreds of scholarships that have 200-300 qualified students for each one, it is difficult to have a blind process. Plus, if the university gave our college the ability to edit some things, they would have to give those permissions to every person with a login. Needless to say, the system is not quite equipped for multiple users within one university who all have different editing privileges. However, as cumbersome as it has been to learn and manipulate for our purposes, it has allowed us to award more funds than any year prior due to the ease of having all of the student data in one place.
  • At the College level, it has helped us ensure that we award every dollar we have available for scholarships. In the past, we had a hard time finding qualified students for some of our difficult scholarships - but this system allowed us the ability to identify those students easily.
  • I was not part of the team who purchased this software, so I can't say what the direct return on investment is, however, I know that the university needed a centralized system such as this because some colleges were not awarding their funds at all. For that reason, I can imagine that the return on investment has to be high!
Before Blackbaud Award Management, our university was not using any centralized scholarship award platform. Each College or unit was responsible for allocating their own awards, and our Foundation (who manages the funds) had one person who would double-check each award to the fund restrictions before approving the scholarship. This long process caused a lot of colleges to skip awarding their scholarships altogether, because of the amount of work it took to identify students and go through the distribution process. However, after being audited, the university felt a centralized system was very necessary to negate these issues. Before this system, my college created an application in Qualtrics for students to complete. Once complete, we spent roughly 4-6 weeks compiling all student record data for every applicant and then matching qualified applicants to individual scholarships internally. From there, our reviewers received an excel spreadsheet with the data of all students and an excel spreadsheet with the funds available (including fund restrictions) so they could make their decisions. The entire process typically took around 3-4 months between applications, data gathering, decision making, and award notification.
I lean on our centralized Foundation for support related to Blackbaud Award Management. However, any time I've had a question they couldn't answer, they were able to get the support quickly and efficiently. I give an 8, versus a 9 or 10, because our centralized office has had some requests in for changes to the system that have not been made. Some parts of the system are not working for our purposes, and we've asked for some changes that should be doable. However, the time it takes to get universal changes made is quite long.
Yma-Richel Nabong, MBA | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
UC Hastings currently uses AcademicWorks to house our continuing students scholarship application and use it for the reviewing process. The Financial Aid department is the primary department that uses AcademicWorks. However, in the last year, Career Services has used it for the Public Interest Career Assistance Program grants they award by utilizing the application and review features.
  • Ease of set-up of the scholarship applications every year.
  • The report functionality allows us to be able to sort through the applicants easily.
  • The review functionality is user-friendly that anyone new to the system can easily learn it.
  • There could be improvement when attaching documents. Students sometimes get errors on uploading documents due to file names with certain characters.
  • Room for improvement could be mobile functionality.
AcademicWorks is well suited for large university campuses that have various scholarships across different departments. AcademicWorks can streamline the application, reviewing and awarding processes for these large universities. It is less appropriate for smaller colleges that have fewer scholarships and who choose award recipients manually.
  • It has provided a positive ROI in our scholarship management, without having to outsource this function in our department.
  • The help we get from the support team is phenomenal that yearly set up can be done with a few days.
  • For what we get done with it, it is a good investment.
AcademicWorks is the first product I have used for scholarship management. I have heard of other services but have not have had personal experience with them.
Melonie Tyson Bryan | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Our university uses AcademicWorks as our central scholarship portal - from application to review to award to collection of post-acceptance items like thank you notes across our undergraduate, graduate, and professional schools/departments. We have over 900 individual scholarship opportunities on the portal and make close to 2000 awards annually. We have been on the product since 2014.
  • Easy to use reviewer portal for decentralized application review.
  • Easy to design general scholarship application.
  • Easy to use for data analysis/report generation.
  • EXCELLENT customer service from the vendor when questions arise.
  • At this time, there is little we have encountered that we would change.
We have had a challenge with our "arts" programs and the upload of portfolio type files - may be video, animation, etc.
  • We have seen improved consistency in review and award of scholarships.
  • We have seen a great increase in the number of annual applicants.
  • One stop shop for students so we feel it is very customer friendly as our students and their families are our customers.
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